Frequently Asked Questions

No login. What do you store?

Only your email, license string, and a device_id needed for activation. Paddle stores billing details. We may keep support emails to help you recover a lost key.

Do I need internet?

Core labeling works offline. Internet is required for activation and hourly license checks while the app runs. AI Assist also needs internet.

How many devices?

One device per license by default. You can deactivate a device to move your license.

Lost my key

Use Resend License to have it emailed to you.